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請問如何訂房最便宜？
How do I get the best offer?
How do I get the best offer?
建議您可以透過方舟旅店"線上訂房系統"訂房，立即享有最優惠的價格。
We recommend you use the "reservation" on our website to book your room and have the best deal!
We recommend you use the "reservation" on our website to book your room and have the best deal!
訂房須要付多少訂金？其餘款項可以刷卡嗎？
Do I need to pay in advance when I make my reservation? Can I use my credit card to make the payment?
Do I need to pay in advance when I make my reservation? Can I use my credit card to make the payment?
透過線上訂房須預先付總房價30%為確認訂房之訂金。餘款請於Check in時
至櫃檯以現金或刷卡方式結清。
You need to pay 30% of the total room fee as the deposit to confirm your reservation. You could pay the rest by credit card or cash when you check in.
You need to pay 30% of the total room fee as the deposit to confirm your reservation. You could pay the rest by credit card or cash when you check in.
請問線上訂房顯示房間不足或已售完怎麼辦？
What if your website shows "limited rooms" or "not available"?
What if your website shows "limited rooms" or "not available"?
請立即透過E-MAIL或來電與我們聯繫，我們可以將保留房間開放給您。
Please don't hesitate to contact us by email or phone. We could make an arrangement for you.
Please don't hesitate to contact us by email or phone. We could make an arrangement for you.
我們人數較多，希望房間可以安排在同個樓層，可以嗎？
Could you arrange our group in the same floor?
Could you arrange our group in the same floor?
請直接與我們聯繫，我們將盡可能替您做最棒的安排。
Please contact us! We will make the best arrangement for you!
Please contact us! We will make the best arrangement for you!
請問訂房後可否取消？改期？
May I change or cancel my reservation?
May I change or cancel my reservation?
請問幾點可以入住？最晚幾點退房？我提早到怎麼辦？
What is the check-in and check-out time? What if I arrive earlier than the check-in time?
What is the check-in and check-out time? What if I arrive earlier than the check-in time?
下午15:00以後可進房，並請於中午12:00以前退房。若您提早到達，可以先寄放行李於櫃檯，方便您展開一天的行程。若您是搭夜班飛機離開台灣，您也可以在check out後將行李寄放在櫃台處，把握最後的旅遊時光。
The check-in time is 15:00 and the check-out time is 12:00pm. If you arrive early, you could put your luggage in the reception and start your journey immediately. You could also keep your luggage in the reception after check-out, and pick it up before the end of the day to enjoy your last few hours in Taipei.
The check-in time is 15:00 and the check-out time is 12:00pm. If you arrive early, you could put your luggage in the reception and start your journey immediately. You could also keep your luggage in the reception after check-out, and pick it up before the end of the day to enjoy your last few hours in Taipei.
如果我中間有1~2天到中南部玩，之後再回到方舟旅店，可以嗎？
I plan to travel other cities in Taiwan for couple of days in the middle of my journey. Could I keep my luggage in the ARK Hotel for those days and get back to stay in the ARK Hotel afterwards?
I plan to travel other cities in Taiwan for couple of days in the middle of my journey. Could I keep my luggage in the ARK Hotel for those days and get back to stay in the ARK Hotel afterwards?
當然可以，而且我們建議您可以將用不到的行李暫時寄放在方舟旅店，
讓您玩得更輕鬆。
Of course! We recommend you keep some unnecessary and invaluable belongings in the ARK Hotel to make your journey easier.
Of course! We recommend you keep some unnecessary and invaluable belongings in the ARK Hotel to make your journey easier.
請問旅店附近有停車場嗎？
Is there any parking lot near the ARK Hotel?
Is there any parking lot near the ARK Hotel?
我第一次來台北，不知道怎麼到達方舟旅店，會很難找嗎？
This is my first time coming to Taipei. I don't know how to get to the ARK Hotel. Is it easy for me to get there?
This is my first time coming to Taipei. I don't know how to get to the ARK Hotel. Is it easy for me to get there?
有機場接送的服務嗎？
Do you have airport pickup service?
Do you have airport pickup service?
有的，方舟旅店與最安全、專業的車隊長期合作，提供給您更舒適、安全的接送服務。請參考"機場接送優惠"
Yes, we do. We have a long-term partnership with the transportation service company. We could arrange a safe and comfortable airport pickup service for you! Please refer to "Offers of airport pickup service."
Yes, we do. We have a long-term partnership with the transportation service company. We could arrange a safe and comfortable airport pickup service for you! Please refer to "Offers of airport pickup service."
旅館可以吸菸嗎？
May I smoke in the ARK Hotel?
May I smoke in the ARK Hotel?
方舟旅店全館禁菸，包含樓梯間、浴室、窗台、陽台等任何有空氣對流的區域均全面禁菸，若有吸菸需求請至方舟旅店以外的戶外區域，謝謝您的配合。
ARK Hotel is a non-smoking hotel. Smoking will be strictly prohibited within all hotel properties and public space including reception areas, restrooms, bathrooms, stairwells, hallways, windows and yards. This policy applies to all guests and visitors. If you need to smoke, please kindly go to the outdoor space with a proper distance from the ARK Hotel. Thank you for your cooperation.
ARK Hotel is a non-smoking hotel. Smoking will be strictly prohibited within all hotel properties and public space including reception areas, restrooms, bathrooms, stairwells, hallways, windows and yards. This policy applies to all guests and visitors. If you need to smoke, please kindly go to the outdoor space with a proper distance from the ARK Hotel. Thank you for your cooperation.
如何兌換新台幣？
How could I exchange the NTD?
How could I exchange the NTD?
建議您可以直接在台灣的機場直接兌換。方舟旅店櫃台亦有小額台幣兌換服務。
We recommend you exchange NTD in the airport after you arrive. ARK Hotel also provides the exchange service.
We recommend you exchange NTD in the airport after you arrive. ARK Hotel also provides the exchange service.